Information we collect and why
We collect the following information to deliver our services:
Email address
, When you sign up for a BLACKVUE CLOUD Account ("Account"), we collect your email address.
, We use your email address:
- To send you a confirmation email with a link to activate your Account.
- To send you a password-reset email if you forget your password.
- As your Account ID.
, If you delete your Account, we will delete all information associated with your Account, including your email address. You can delete your Account in the BlackVue mobile application or BlackVue Viewer desktop application.
Dashboard camera serial number
, When you register a dashboard camera ("dashcam") to your Account, we collect the dashcam's serial number.
, We use the serial number to provide you with our BlackVue Over the Cloud services.
, If you unregister a dashcam from your Account, we will delete all information associated with the dashcam, including its serial number.
, If you delete your Account, we will delete all information associated with your Account, including the serial number of any registered dashcams. You can delete your Account in the BlackVue mobile application or BlackVue Viewer desktop application.
Dashcam location data
, If you purchase a plan or subscription - either by making an In-App Purchase or signing up for a BlackVue Fleet Tracking subscription - we collect the location data of your dashcams, beginning from when they were registered to your Account.
, We use your dashcam location data to provide you with our GPS Tracking service.
, If you cancel your purchased plan or subscription, we will delete the location data of your dashcams that has been collected, and we will no longer collect the location data of your dashcams.
- You can cancel a plan (In-App Purchase) through the Apple App Store or Google Play Store.
- You can cancel a BlackVue Fleet Tracking subscription in your PayPal account.
, If you unregister a dashcam from your Account, we will delete all information associated with the dashcam, including its location data.
- Please note: as plan or subscription payments are processed by the Apple App Store/Google Play Store/PayPal, unregistering a dashcam from your Account does not automatically cancel any plan or subscription.
, If you delete your Account, we will delete all information associated with your Account, including the location data of any registered dashcams. You can delete your Account in the BlackVue mobile application or BlackVue Viewer desktop application.
- Please note: as plan or subscription payments are processed by the Apple App Store/Google Play Store/PayPal, deleting your Account does not automatically cancel any plan or subscription.
Video recordings
, When you copy a video recording to BlackVue Cloud Storage or use an Auto-Upload function, we store video recordings on our servers.
, If you have not purchased a plan or subscription, video recordings are stored on our servers for up to 90 days.
, If you purchase a plan or subscription - either by making an In-App Purchase or signing up for a BlackVue Fleet Tracking subscription - new video recordings uploaded to our servers will be stored for up to 1 year from the upload date.
, You can delete video recordings from our servers at any time in the BlackVue mobile application or BlackVue Viewer desktop application.
, If you cancel your purchased plan or subscription, the expiry date of video recordings already stored on our servers will not change. New video recordings uploaded to our servers will be stored for up to 90 days from the upload date.
- You can cancel a plan (In-App Purchase) through the Apple App Store or Google Play Store.
- You can cancel a BlackVue Fleet Tracking subscription in your PayPal account.
, If you unregister a dashcam from your Account, we will delete all information associated with the dashcam, including any of its video recordings that may be stored on our servers.
- Please note: as plan or subscription payments are processed by the Apple App Store/Google Play Store/PayPal, unregistering a dashcam from your Account does not automatically cancel any plan or subscription.
, If you delete your Account, we will delete all information associated with your Account, including any video recordings that may be stored on our servers. You can delete your Account in the BlackVue mobile application or BlackVue Viewer desktop application.
- Please note: as plan or subscription payments are processed by the Apple App Store/Google Play Store/PayPal, deleting your Account does not automatically cancel any plan or subscription.